Privacy Policy

  1. Introduction

    Bharat Rubber Works Pvt Ltd (“Bharat Rubber Works” “Company”, “We”, “Us”, “Our”) operated through the website (“Website”) is a leading manufacturer of packaging components used for pharmaceutical and healthcare industry. The Website aims to provide general information regarding our products, scale of our business operations and contact information for business engagements.

    Our Privacy Policy exhibits our strong commitment to uphold the values of user discretion, transparency, aid user awareness and respect the right of privacy of our users. This Policy governs the manner in which the:

    • User information, whether personally identifiable or not, is administered by or on behalf of the Bharat Rubber Works in association with its trusted vendors, business partners, service providers, affiliate(s), etc;
    • Products, features, information, listings, packages any other related offerings and ancillary services (collectively the “Products”) are made available on the website via any internet connected device or web-platform.

    The term “User” includes the Users and also the Visitor(s) of the website and the policies and the terms shall apply uniformly to all such users.

    By accessing or using our website or availing any of our products, to which this privacy policy applies, or otherwise providing us with information, you are unconditionally accepting and consenting to the application, usage, collection, storage, disclosure, transfer, transmission, distribution, retention, destruction, and data analytics of your information as described in this policy.

    Please be aware that if you do not allow us to collect the requisite information, we may not be able to deliver certain products or platforms to you or customize the offerings based on your preferences.

    This policy is effective from the date and time a user accesses, visits, uses or registers with our website. PLEASE READ THIS PRIVACY POLICY CAREFULLY. If you do not agree or have serious concerns regarding the terms of our privacy policy, please do not further use or access our website or any of our platforms.

    This Privacy Policy is an electronic record pursuant to the Information Technology Act, 2000 and rules made there under are applicable including any statutory modifications, amendment, or re-enactment thereof. This electronic record is generated by a computer system and does not require any physical or digital signatures.

  2. General

    We endeavour to adhere to the Information Technology laws and the emerging Data protection laws prescribed in India and to respect the principles envisaged under the General Data Protection Regulation (GDPR).

    This privacy policy is applicable to the “website” which means and includes the website and other web-based platforms of the Bharat Rubber Works including but not limited to sub-sites, social media accounts, m-web platforms, etcetera administered by or on behalf of the Bharat Rubber Works. This Privacy Policy applies regardless of whether you use a computer, laptop, mobile phone, tablet, or television or any other media or computer resource to access our website. It also applies to those who register on our website; interact with us vide our online platforms in connection with use of our products, or whose data we otherwise receive in connection with our products. Whenever you use our website, your “Personal Data” will be processed (if at all) in accordance with this policy. “Personal Data” means data about or relating to a natural person who is directly or indirectly identifiable, having regard to any characteristic, trait, attribute or any other feature of the identity of such natural person, whether online or offline, or any combination of such features with any other information, and shall include any inference drawn from such data for the purpose of profiling.

    For using and accessing our website and complying with the Privacy Policy, you agree that you have attained the age of majority in the applicable jurisdiction. Every person domiciled in India shall attain the age of majority on his/her completing the age of eighteen years and not before.

    If you are under the age of 18 or the age of majority in your jurisdiction, we advise you to access our website under the supervision of your parent, legal guardian, or any other responsible adult. Although our platform is not intended to be used by Minors, we will respect your privacy and treat your information at par with an adult, but we disclaim any liability arising out of your usage of our website as a minor.

    If any provision of this privacy policy or part thereof is inconsistent with or is held to be invalid / void or defective by or under any law, rule, order, or regulation of any Government or by the final adjudication of any court / tribunal, such inconsistency or invalidity shall not affect the enforceability of any other provision of this privacy policy.

    Our failure to exercise or enforce any rights or provisions under this privacy policy against users / third-parties shall not constitute a waiver of our right to enforce such rights or provisions subsequently.

  3. Information Collection – Rationale and Authority

    The lawful basis from which we derive the authority to process your data can be categorized into any of the following:

    • You would have accorded express or implied acceptance to our Privacy Policy.
    • We may have a contract / agreement with you.
    • We must have provided or negotiated about any of our products or provided any ancillary support / services required by you.
    • You have engaged, inquired about, or employed any of our products by availing any of our offers or by visiting or contacting us.
  4. Types of Information Collected

    Information collection is broadly categorized into the following:

    1. Information provided by youWe request you to note that our website is for the purpose of giving general information about our products, business operations and our contact information, and hence the scope of information collection is limited and we do not aim to collect any sensitive personal data (means such personal data of adults or children, which may, reveal, be related to, or constitute— (i) financial data; (ii) health data; (iii) official identifier; (iv) sex life; (v) sexual orientation; (vi) biometric data; (vii) genetic data; (viii) transgender status; (ix) intersex status; (x) caste or tribe; (xi) religious or political belief or affiliation; or (xii) any other data categorised as such by the relevant laws in India). When we collect information, we receive personal data from you with your express permission, which means and includes, any data relating to identified or identifiable living person (‘data subject’) and any personal details that may have been voluntarily provided by such user for making use of our products or related services.

      We may collect personal identification information from a user in a variety of ways, including, but not limited to, when user accesses or visits our website, registers on the website, subscribes to our products, emails us, completes an enquiry form, subscribes to the newsletter, responds to an optional online survey, fills out a form, reports a problem with our website, or by corresponding with us through a phone call, e-mail, business meeting including e-meeting, WhatsApp or any other means of digital communication or otherwise or, by interacting with any of our business partners, vendors, trusted affiliates, authorized representatives in connection with any products, activities, features, resources or services that we make available. Users may be asked for basic personal and demographic information, as appropriate, such as name, date of birth, gender, email address, city, mailing address, pin code, contact number, industry / sector, areas of business operation, products / customisation required, and any other information which we may request and you may choose to provide to us from time to time with regards to your enquiry or request for any of our products, information or services.

    Users may also visit our website anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging with us and accessing our products.

    In case you choose to decline to submit personally identifiable information on the website, we may not be able to provide certain products. In any case, we will not be liable and or responsible for the denial of certain products to you for lack of you providing the necessary personal information.

    We disclaim any liability arising out of breach of any kind of information given to unauthorized individuals via unofficial channels or any breach of trust or damages arising to the users thereby.

    Further, we may collect non-personally identifiable information about Users whenever they interact with our Website, as detailed in the Sections II & III below:

    1. Information collected about youWe may receive information about you if you use our website or the products or related services we provide. We may automatically collect: technical, log and location information such as your computer’s/devices connection to the Internet, including the IP address, your computer’s name, your login information, browser type and version, time zone setting, browser plug-in types and versions, CPU speed, connection speed, operating system and platform, your device’s name, device’s serial number or unique identification number (e.g. UDiD on your iOS device), your device operating system, device’s – browser type and version, CPU speed, and connection speed etc. during your visit to our website; and other information about your visit, including the full URL clickstream to, through and from our Website; materials you viewed or searched for, page response times, download errors, length of visits on certain pages, page interaction information, and methods used to browse away from the page and any phone number used to call our customer service number.

      We may collect additional information through marketing campaigns and publicly and commercially available sources and at other times, including but not limited to, when you provide feedback, comments, change your content or email preferences, or information regarding any other communications with us or during the usage of our website and any other data you choose to provide. We reserve the right to monitor / record calls, chats, e-mails, business meetings including e-meetings etc between users and us or our authorized representatives, vendors / business partners or service providers for quality checks and monitoring purposes. We may also conduct surveys and contests to collect information about user’s preferences; however, these surveys and contests are optional.

      We may combine this additional data with other data we receive from you.

      Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain like any comments, messages, blogs, and scribbles etc available on digital platforms like Facebook, WhatsApp, Twitter, Instagram, Pinterest, Snapchat amongst others.

      Any posted / uploaded / conveyed / communicated information by users on the public sections of the website becomes published / public content and is not considered personally identifiable information.

      Clear GIFs (Web Beacons)
      We may use “clear GIFs” (Web Beacons) to track the online usage patterns of our users in an anonymous manner, without personally identifying the user. We may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients.

    2. Information received from other sourcesWe may also receive information about you from other sources, add it to our account information and treat it in accordance with this Privacy Policy. In this case we will use the data received from third party sources, which may then be shared internally and combined with data collected on our website for better user association and engagement. We also work closely with third parties (including, for example, vendors, business-partners and associates in website-related, technical, technological, advertising/marketing, payment, and delivery related services, analytics providers, search information providers, credit reference agencies) and may receive or share information about you pursuant to our contract with them in furtherance of providing products or related services to you. However, it shall be on the basis that the third-party affiliates are required to keep the information confidential and should not use the information for any purpose other than to carry out the services they are performing for us or on our behalf.

      We may solicit other sources for getting demographic and other non-personally identifiable information to provide more targeted communications and promotions. We may use Google Analytics, Facebook Pixels among others, to track the user behaviour on our website.

  5. Cookies

    We receive and store certain types of personal and non-personal information through your computer or other devices whenever you interact with us via our website or during the provisions of products and/or services. One of the information is in the form of a “cookie”. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer with your permission. We may use cookies (session, persistent and the like) that communicate information about the page viewer / user and help us to distinguish you from other users and analyse information about the users of our website. These “cookies”, or similar electronic tools helps us to collect information and assign each visitor a unique, random number as a user identifier to understand the user’s interests using the identified computer or device. Cookies improve the responsiveness of our website and enjoyment of uninterrupted services for our users.

    We use cookies that are required for the operation of our website (they include, for example, cookies that enable you to log into the secure area of our website); to allow us to recall personal data when you return to our website (being previously indicated by the user themselves) for record-keeping purposes in order to enable us to personalise our content for you; and other tracking information such as to recognise and count the number of visitors and to see how visitors move around our website when they are using it; to record your visit to our website, the pages you have visited and the links you have followed in order to make our website more relevant to your interests. We may also analyse data that does not contain personal data for trends, statistics, and targeted advertisements.

    This helps us to provide you with a seamless experience when you browse our website and also allows us to improve and enhance our platforms to become more user-friendly.

    Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer or device. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive or device. Our advertisers and business partners may also assign their own cookies to your browser (if you click on their ads or links etc.), a process that we do not control.

    By continuing to browse our website, you are agreeing to our use of cookies.

    A user has the option of accepting or declining the cookies of this website by changing the settings of their browser. You can block cookies by activating the relevant setting on your browser that allows you to refuse permission to all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or certain parts of our website.

  6. Information Usage

    In general, the information as supplied by the users enables us to improve our products and services and provide you with the most customised, relevant, and user-friendly experience. For provision of certain products, services, or utilities, we make use of your contact information. All required information is primarily service dependent, and Bharat Rubber Works may use user information for the following reasons:

    • We use this information to carry out our obligations arising from any contracts / agreements entered between you and us and to provide you with the relevant products, information, and related services that you request from us as listed on our website or otherwise notified to you.
    • To help us identify you and create a unique database about you for supply of Products and related services.
    • To improve our products and services by providing a personalised browsing experience in order to deliver or allow access to the most relevant products and information that meet the user’s requirements.
    • Information you provide helps us respond to your products / service requests and provide related assistance promptly and efficiently like helping you in subscribing to our products, customisation of a products, business co-ordination, payment processing, quality control and feedback, convey products or service related details, convey promotional offers and discounts, etc.
    • For the purpose of contacting you to complete any initiated or incomplete transaction.
    • For non-marketing and administrative purposes such as to gather feedback, grievance redressal in relation to products, services, content, user support related issues etc.
    • To improve our marketing and promotional efforts and to analyse website usage and improvise our products, content, and service offerings.
    • To improve the interface of our website based on your feedback and customise the website’s content, products, and layout.
    • We may use information in the aggregate for internal operations, including troubleshooting, statistical research, business intelligence / data analysis to analyse the clickstream patterns and dates and times that our website is accessed and improve our products by understanding how our users collectively use and interact with the products, related services, and resources available on our website. We may share or transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates.
    • To allow you, when required, to participate in interactive features of our website as part of our efforts to keep our website engaging and user-centric and to ensure safety and security during user experience on our website;
    • To run a quiz, promotion, contest, survey, forums, blogs etc on our website.
    • To send users information they agreed to receive about the latest business-related news, new products and services, updates, offers, events, and other products or service-related information, along with an option to unsubscribe.
    • To provide you with information about other products and affiliated products / packages we offer that are similar to those that you have already availed / purchased or enquired about and to provide you, or permit selected third parties to provide you, with information about goods or products which we feel may interest you.
    • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
    • To measure traffic within our website to improve the quality, functionality and interactivity of our website and share non-personally identifiable information about our users with advertisers in order to honour our agreements with them and establish the effectiveness of advertisements on our platform.
    • To record / archive information for subsequent usage such as to use it for future communications with you.
  7. Sharing and Disclosure of Data

    We do not rent, sell, trade, publish or share user’s personal data with other people or non-affiliated companies unless we have your express permission or in accordance with this Privacy Policy. You understand, agree, and acknowledge that our collection, storage, processing and sharing of your data is for a lawful or contractual purpose connected with a product, function, service or activity of Bharat Rubber Works and its affiliates.

    The sharing and disclosure of data is managed as detailed below:

    1. To provide products or services you’ve requested or to enter into or enforce mutually accepted contracts or agreementsWe seek to share user data to conduct our business and to share such information with our officers and employees and/or third-party affiliates for the purpose of processing personal data on our behalf to provide the products or services requested. We provide reasonable access to your personal data in good faith only to those parties, who need to know that data in order to fulfil their jobs to provide, operate, develop, or improve our products or services. We also ensure that these recipients agree to process such information based on our instructions and in compliance with this Privacy Policy subject to reasonable confidentiality measures.

      These affiliate parties may use your personal data to help us communicate with you about requested products, services, and latest offers and offerings from Bharat Rubber Works and about the products/services of our marketing partners.

      We also collate and process the updated user information received from you, from time to time, to establish effective communication, maintain databases and enable the seamless flow of information about products and services.

    2. When we have your express permission i.e. your consent to our Privacy Policy and other terms of use, if anyWe may also share generic aggregated demographic and statistical information which is not personally identifiable regarding visitors, users and web traffic-related information with our vendors, business-partners, trusted affiliates/third parties and advertisers and advertising networks for the purposes of directing targeted advertisements relevant to your interests and to help them understand our audience and confirm the value of advertising on our platform. We may share your information with third parties like analytics and search engine providers for the limited purpose of assisting us in business improvement and optimisation.
    3. Other circumstancesWe may store or transfer user’s information to and from website hosting partners and other parties who assist us in operating our platform, conducting our business, analysing data, or servicing users, as long as such parties agree to keep this information confidential. To the extent necessary with respect to providing users with the products through our website, we may provide the user’s personal data to third party contractors who work on behalf of or with us to provide the users with such products and services, for maintenance of the website and to provide promotional / partnership /strategic tie-ups related facility to users in relation to the offerings of our Company and business affiliates. These third-party contractors have access to only information which is necessary for fulfilment of the contract or payment or promotional or tie-up activity.

      We will however not be responsible for the confidentiality, security, or distribution of your personal data by our affiliates and third parties outside the scope of our agreement with such affiliates and third parties. We shall not be responsible for any breach of security or for any actions of any third parties.

      We aim to fully comply with all applicable Indian laws, and we strongly believe in the protection of privacy of users in conjunction with the law enforcement agencies by extending our sincere cooperation. We respond to legal obligations including but not limited to subpoenas, court orders, inquiries / show cause notices from government, law enforcement and judicial authorities for legal purposes. We believe it is necessary to share data in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, and situations involving potential threats to the physical safety of any person or any other requirement by law. We may disclose all or part of your personal data in response to a request from the government department, law enforcement agencies and judicial bodies or in case of a bona fide requirement to prevent an imminent breach of law. This will also include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

      We may also share information in order to establish or exercise our legal rights or defend against legal claims where it becomes necessary to do so and to enforce or apply or protect against violation of privacy policy hosted herein and any other agreements entered with our business-partners or otherwise; or to protect the rights, property / intellectual property, or safety of Bharat Rubber Works, our users / customers, vendors, business-partners, associates, employees, directors or officers, authorized representatives or others when we have reason to believe that disclosing information of users is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or our website, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

      We may also transfer data about you in the circumstances that our business is acquired by or merged with another enterprise or undergoing any other corporate restructuring. If we sell our business operations and any/all of our assets are acquired by a third party, your personal data may be one of the transferred assets. Any third party to which we transfer or sell our assets will have the right to continue to use the personal data and other user information provided by us.

  8. Third-Party Links, Content and Advertisement

    We do not provide any personally identifiable information to any third parties / advertisers / ad-servers without your consent. However, users may find advertising or other content on our website that link to the content, website / applications, products and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. The inclusion or exclusion does not imply any endorsement by us of such a third party or their website, mobile application or any services, products or information contained therein. If you decide to visit a third-party website linked to our website, you do so entirely at your own risk.

    Once you leave our servers to visit or access third party links, use of any information you provide is governed by the privacy policy and customer service policy of the operator of such website / application / any other digital platform that you are visiting. Browsing and interacting on any other website / application, including those which have a link to our website, is subject to that website / application’s own terms and policies. We do not control the services, content, products, or links that appear on these platforms and are not responsible for the practices employed by website / applications linked to or from our website. In addition, these third-party links including their content, products, and services, may be constantly changing. Please check their privacy policies and customer service policies before you submit any personal data to these website / applications. We do not accept any responsibility or liability for any of such policies of our affiliates.

    Ads appearing on our website may be delivered to users by advertising partners, who may also set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement and to compile non-personally identifiable information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. Our privacy policy also does not cover the use of cookies by any advertisers. While we may use cookies in other parts of our website, cookies received from clicking on the banner ads are collected by such third parties, and we do not have access to this information.

    Some of the ads may also be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our website and other websites / mobile applications on the Internet. DART uses “non-personal identification information” and does not track personal data about you, such as your name, email address, physical address, etc. You may opt out of the use of DART cookie by managing your Ads settings by visiting the Google’s advertising policies and privacy policy or any other relevant webpage operated by Google in this regard.

    Further, we do not accept any liability and will not be liable for any loss or damage arising directly or indirectly (including special, incidental or consequential, punitive, or exemplary loss, damage or expenses) from your use of any third-party website or any application or inability to use any such platforms of any third party.

  9. Storage, Confidentiality & Security

    We are strongly committed to protecting user data, personal or otherwise. Every effort will be made to keep the information provided by users in a safe manner and secure environment. Any user browsing the website generally is not required to disclose their identity or provide any information about them; it is only at the time of contacting us, registration or placing a request or submitting user contact information that the user will be required to furnish personal data.

    We shall retain all such personal data and/or information supplied by the user while using our website in accordance with this Privacy Policy, notwithstanding any subsequent termination or suspension of our website, products, or services or in the event of termination or suspension on account of user committing any breach in violation of the Privacy Policy contained herein. All such data and information, records and databases shall remain our exclusive property, for all times to come.

    As mentioned earlier, the data that we collect from you may be transferred, stored and processed by staff members who work for us or for one of our business / business-partners, associates, suppliers / service providers or one of our affiliates. Such persons maybe engaged in, among other things, the fulfilment of your subscription request / order or enquiry and the provision of support services. All such data shall be transmitted and stored by us in a secured manner in accordance with all applicable policies, guidelines / laws in India to ensure the secrecy and confidentiality of the personal data and such personal data shall not be shared or used except as contemplated herein. Where processes are outsourced, we will make sure that the third-party service provider has appropriate security measures in place and is contractually bound to maintain relevant and reasonable privacy obligations. By submitting your personal data, you agree to this transfer, storing or processing of your information by our third-party affiliates. We will take all reasonable steps necessary to ensure that your data is treated securely.

    We employ reasonable security practices, appropriate procedures and confidentiality measures commensurate with respect to the nature of our services and information collected, such as – organisational, managerial, operational, administrative, physical, technical and technological safeguards against unauthorised access, alteration, accidental loss, disclosure or destruction and unlawful processing of your personal data, contact information, transaction information and any other data stored on our website. This includes internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered by us is securely stored within controlled databases.

    However, as effective as our security measures are, no security system is impenetrable. Unfortunately, the transmission of information via the internet is not completely secure and we cannot guarantee complete security of your data transmitted to our website and any transmission of your personal information is at your own risk. Further, any information you include in a posting to the publicly accessible areas is available to anyone with internet access. In the event that we are required by law to inform you of any unauthorized access to your personal data, we may notify you electronically, in writing vide email, or by telephone or any other appropriate communication channel.

    Your personal information processed by us is kept in a form which permits your identification for no longer than is necessary for the purposes for which the personal data is processed in line with legal, regulatory, contractual, or statutory obligations as applicable. At the expiry of such records retention period, your personal information will be securely disposed of.

    You are requested to help us protect your data privacy by maintaining the secrecy of the personal data that you use while accessing our website. You are solely responsible for maintaining confidentiality, accuracy and security of any user identification, activities and transmission performed by you through our website. It is your responsibility to ensure the privacy and security of your email account and phone calls and messages so they cannot be accessed by third-party.

    We may use your email or phone number or any other applicable channel to communicate with you regarding information related to the products and services availed. We shall not be liable for any breach in confidentiality or data breach or theft, should your email, messages, phone or computer / electronic device be accessed by any third-party, with or without your consent. A user always has the option of not providing the information which is not mandatory.

    We will not be responsible for any personal data transmitted to a third party because of incorrect user information provided by the user.

    The user’s personal data and information is purported to be collected, protected and kept in the country of product / service provision, i.e., in our case – India in congruence with the applicable laws prescribed in India. Your information may be transferred to or be maintained on computers, computer systems and computer resources located outside of your location or country where the privacy laws may not be as protective as those where you live. If you are located outside India and choose to provide information to us, please be aware that we ultimately transfer, protect and keep information in our databases in India and also process it here. Your submission of your personal data and information represents your agreement to such transfer, processing and retention by us at our preferred location.

    We cater to a global clientele and so for our clients operating from California, United States of America, we have made credible attempts to adhere to the applicable data privacy provisions prescribed under the California Consumer Privacy Act. Additionally, we respect the onus on organizations to make certain disclosures under the California Civil Code relating to user information collection, sale and transfer and in this regard, we are equipped to furnish necessary disclosure / qualifications on special requisition by users / clients. Accordingly, please place a request by specifying your jurisdiction and specific requirements by writing to us at and we shall endeavour to get back to you with the requisite information.

  10. Content Credibility & Limitation of Liability

    Our website is essentially an information dissemination platform regarding our products / services and related offerings. We periodically verify the authenticity and accuracy of the content posted on the website. If it is found that the content is not accurate or you have any concern regarding any products listings or the content posted, we request you to inform us as detailed further below in this policy.

    Bharat Rubber Works does not make any representation and disclaims any warranty, guarantee, security, undertaking or terms either expressed or implied, statutory or otherwise as to the:

    • Website’s complete freedom from all computer viruses
    • Non-infringement of third-party rights
    • Any other violation of user rights regarding product information or any other information or contents of the website

    We do not guarantee or warrant or accept any responsibility or liability for the merchantability, accuracy, fitness, completeness, adequacy, availability, currency or customisation of the products, or services or information or any content posted on our website. Any content downloaded or otherwise obtained through this website is at your own risk, and you are solely responsible for any damage to your computer systems or data loss that may result from such use of this website, including without limitation, damage resulting from computer viruses. Users are advised at all times to undertake their own due diligence, inspection or investigation for relying on any information or subscribing to any products made available on our website.

    We along with our affiliates, including employees, authorized representatives, officers attorneys and staff, have no liability whatsoever for your use of any of the product and content listed or your inability to use or access the same on our website, including without limitation, any indirect, special or consequential damages of any kind, including damages for loss of business or loss of profits, whether based on warranty, tort, negligence, product liability or otherwise, even if we had been advised of the possibility of such loss, and notwithstanding any failure of essential purpose or any limited remedy. No information, whether oral or written, obtained from this website shall create any warranty or guarantee not expressly stated herein. This limitation of liability includes any liability that may arise out of third-party claims against you.

    We reserve the right to alter, discontinue, suspend and/or terminate the website and or any of our products, services offerings or contents posted therein we shall not be liable for the business interruption, or any loss or damage suffered on account of such alteration or discontinuation, suspension or termination of our online business operations.

  11. Amendments / Changes / Updates to our Privacy Policy

    The internet and the law relating to data protection and privacy are an ever-evolving medium. We may alter our Privacy Policy from time to time to incorporate necessary changes in products, features, services, technology, and applicable law or to incorporate any other development. We reserve the right and the discretion to change or update our Privacy Policy and the interface of our website, platforms, placement of content, advertisements and/or our provision of products, services, or offerings at any time without giving any prior notification. You are requested to review the Privacy Policy periodically, to make sure that you are aware of any such changes. Any changes or updates will be effective immediately upon posting the same on our website. You acknowledge and agree that it is your responsibility to review the Privacy Policy regularly for accessing the latest versions and become aware of the modifications. Your use of the website or product requests after an update or change will be deemed to be your acceptance of such an update and the respective amendment made.

  12. User Support
    1. Should You Want to opt outIf we have your contact information, we would want to keep you posted about our products, services, packages, offerings etc. Should you prefer not to keep up to date with our latest offerings or receive such marketing / promotional materials on your email, please send a request to unsubscribe at

      However, such withholding of information or withdrawal of consent may result in us not being able to provide products, services and facilities and we reserve the right to take appropriate action in terms of communicating you with respect to any obligations in relation to any subscription / contract / orders placed or the exigency of the communication required.

      We will update your preferences as soon as reasonably possible. However, do note, if you opt out of our emailing list, as described herein, we may not be able to remove your personal data from all databases of Bharat Rubber Works or of our business-partners, affiliates and third parties.

    2. Rights of users regarding processing of personal dataWhen you use our website, we take efforts in good faith to provide you, as and when requested by you, with access to your personal data and shall further ensure that any personal data provided and subsequently found to be inaccurate or deficient and requested for change thereupon shall be corrected or amended or you may be given a reasonable access as feasible, subject to any requirement for such personal data to be retained or for legitimate business purposes. You have the general right to access and request rectification, portability, erasure and restriction of processing and withdrawing consent regarding the usage of your personal data (“rights requests”).

      We may ask individual users to identify themselves and the relevant information before the said rights requests are accepted. We may decline to process rights requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical. In any case, where we fulfil rights requests, we perform this service free of charge, except if doing so would require disproportionate time or effort. Because of the robust and secure way of maintaining user databases, even after we delete your information, residual copies may take a period of time before they are deleted from our active servers and may still remain in any of our backup systems. You consent to the possibility of such inadvertent retention of residuary information. We may reasonably try to erase your data as requested; however, we do not guarantee the total elimination of your data from all the databases that it may have been a part of.

      If you feel that any of your rights have been violated under any Indian law pertaining to information technology and/or data protection, you have the right to lodge a complaint and enforce your rights before a competent authority under the respective laws.

    3. Grievance Redressal and Contact InformationWe have a grievance redressal mechanism and a dedicated Grievance Officer for resolution of user’s requests and concerns. Questions, concerns, comments and requests regarding this Privacy Policy or our products, services, and/or content are welcomed and should be directed to Mr. Vipin Mishra (Grievance Officer at Bharat Rubber Works) through an email at or by writing to the concerned officer at the mailing address given below.

      Any communication relating to the grievances or concerns, which is not addressed to this e-mail address or mailing address given below, shall not be treated as a valid and binding for the purposes prescribed above.

      We will take all suitable efforts to get in touch with you and address your requests as soon as reasonably possible.

You can reach us at:
T/13, 3rd Floor, Pinnacle Business Park,
Mahakali Caves Road,
Andheri (EAST), Mumbai
Maharashtra, India – 400 093
Phone: 022 28392130/33/34
Email us at: